I. INTRODUCTION
The Board of Governors of the Federal Reserve System (FRB) has issued guidance to organizations (state member banks, bank holding companies, and savings and loan holding companies) with residential mortgage servicing operations regarding decisions to abandon foreclosure proceedings. Specifically, the guidance instructs organizations to appropriately notify stakeholders of decisions to abandon foreclosures and maintain prudent foreclosure abandonment risk management practices. Finally, the guidance discusses how organizations' foreclosure abandonment decision-making will be supervised.
The guidance directs organizations to notify borrowers of foreclosure abandonment decisions using the same methods to collect payments and inform borrowers of any: (1) rights to occupy the property; (2) financial obligations for the mortgage, taxes, and insurance; and (3) maintenance obligations. The guidance states safety-and soundness examiners will oversee organizational efforts to regularly monitor collateral property values while consumer compliance examiners will ensure an organization's foreclosure abandonment decisions reflect prudent business practices. Consumer compliance examiners will also evaluate the organization's efforts to control risks in this area, including its policies and procedures, staff training, and oversight of third party foreclosure service providers.
II. GUIDANCE ON A LENDER’S DECISION TO DISCONTINUE FORECLOSURE PROCEEDINGS
The FRB has issued its guidance to emphasize the importance of appropriate risk management practices and controls in connection with a decision not to complete foreclosure proceedings after they have been initiated (a situation referred to in the guidance as an abandoned foreclosure). Information obtained on mortgage industry practices has revealed that lenders and servicers sometimes discontinue a foreclosure process without notification to borrowers or local authorities, which can raise a number of issues. Banking organizations with residential mortgage servicing operations should ensure that the following key concepts are addressed in their policies and practices governing abandoned foreclosures:
• Notification to Borrowers. Supervised banking organizations should notify the borrower(s) when a decision is made not to pursue a foreclosure action, and should inform the applicable borrower(s) of their (1) rights to occupy their property until a sale or other title transfer action occurs, (2) financial obligations regarding the outstanding loan balance and the payment of applicable taxes and insurance premiums, and (3) property maintenance responsibilities.
• Communications. Supervised banking organizations should use all means possible to provide the notification described above to affected borrowers, particularly those who prematurely vacated their homes based on the servicers' initial communications regarding foreclosure actions. Inparticular, when attempting to provide the notification, supervised organizations should employ the same extensive methods they use to contact borrowers in connection with payment collection activities.
• Notification to Local Authorities. Supervised banking organizations should ensure that their procedures include reasonable efforts to notify appropriate state or local government authorities of the organization's decision to not pursue a foreclosure, including complying with applicable state or local government notification requirements. These local entities may include tax authorities, courts, or code enforcement departments.
• Obtaining and Monitoring Collateral Values. Supervised banking organizations should have a process for obtaining the best practicable information on the collateral value of a residential property that may be subject to foreclosure, updating this information on a regular basis and using current information in their assessment as to whether to initiate, continue, or abandon a foreclosure proceeding.
III. SUPERVISORY PROCESS
The objective of the supervisory process related to abandoned foreclosures is to confirm that a banking organization manages its decisions to initiate and/or discontinue foreclosure proceedings in a prudent manner. When determining the scope of a residential real estate examination, an organization's abandoned foreclosure practices should be considered by safety-and-soundness and consumer compliance examiners. In particular, safety-and-soundness examiners will determine if an organization's policies and procedures include regular monitoring of property values. This review may be done as part of the regular assessments of banking organizations' appraisal and evaluation programs.
Consumer compliance examiners will determine if the organization took appropriate steps to notify property owners and local authorities of a decision to discontinue a foreclosure proceeding, provided appropriate training to its staff, and conducted appropriate oversight of third party foreclosure service providers to ensure compliance with these guidance requirements. In addition, consumer compliance examiners will determine if the organization's decision making process for initiating and discontinuing a foreclosure proceeding reflects responsible, prudent business practices that consider the current collateral property value and effect of foreclosure abandonment on property owners, local authorities, and other interested parties, and minimizes any potential adverse effects.