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  • About
    • Membership
    • News
    • Boards and Committees
    • Alice Dittman Trailblazer Award
    • NBA Foundation
    • Leadership Program
    • Staff Directory >
      • Contact Us
  • Workforce
    • Careers
    • Post Job Openings
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    • Legislative Update
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    • In-person Events/Training
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    • Sponsorships and Exhibits
    • Young Bankers (YBON)
  • Insurance
    • Agency Services >
      • Commercial Insurance
      • Personal Insurance
      • Livestock, Irrigation and Farm Insurance
      • Surety Bonds
    • Bank Property & Liability
    • Financial Institution Insurance
    • Benefit Plans
  • Bank Resources
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    • Associate Members
    • Marketing Resources
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    • Single Bank Pooled ​Collateral Program
    • Bank Security
    • Compensation & Benefits Survey

EEOC “BEST PRACTICES” GUIDE

I.        INTRODUCTION

The Equal Employment Opportunity Commission (EEOC) issued a “Best Practices” guide to help employers avoid discrimination against workers with caregiving responsibilities. This document supplements the EEOC’s enforcement guidance issued in 2007 (See NBA Compliance Handbook, Vol I, Personnel tab, "Unlawful Treatment of Workers With Caregiving Responsibilities - EEOC Guidance" article), which examined how federal anti-discrimination laws apply to workers with caregiving responsibilities. 

The EEOC has provided several examples of “Best Practices” for employers that go beyond federal nondiscrimination requirements and that are designed to remove barriers to equal employment opportunity, as follows:

A.        General

In general, the EEOC suggested that employers should: 

  • Be aware of, and train managers about, the legal obligations that may impact decisions about treatment of workers with caregiving responsibilities;
  • Develop, disseminate, and enforce a strong EEO policy;
  • Ensure that managers at all levels are aware of, and comply with, the organization’s work-life policies;
  • Respond to complaints of caregiver discrimination efficiently and effectively; and
  • Protect against retaliation.

With respect to the development of a strong EEOC policy, it is suggested that the policy should, among other things: 

  • Define relevant terms, including “caregiver” and “caregiving responsibilities;”
  • Describe common stereotypes or biases about caregivers that may result in unlawful conduct;
  • Provide examples of prohibited conduct related to workers’ caregiving responsibilities;
  • Prohibit retaliation against individuals who report discrimination or harassment based on caregiving responsibilities or who provide information related to such complaints; and
  • Identify an office or person that staff may contact if they have questions or need to file a complaint related to caregiver discrimination.

B.        Recruitment, Hiring, and Promotion

In the areas of recruitment, hiring, and promotion, the EEOC suggested that employers:

  • Focus on the applicant’s qualifications;
  • Review employment policies and practices;
  • Develop specific, job-related qualification standards for each position that reflect the duties, functions, and competencies of the position;
  • Ensure that job openings, acting positions, and promotions are communicated to all eligible employees;
  • Implement recruitment practices that target individuals with caregiving responsibilities;
  • Identify and remove barriers to re-entry for individuals who have taken leaves of absence from the workforce due to caregiving responsibilities; and
  • Ensure that employment decisions are well-documented and transparent (to the extent feasible).

For example, in terms of developing specific, job-related qualification standards, the EEOC suggested that if two applicants applied for the position as a marketing director, both with extensive marketing experience, but one applicant is the primary caregiver for her elderly father, the employers selection decision should not be based on the caretaking responsibilities of the individual who is caring for her father.

With respect to the identification and removal of barriers to re-entry, the EEOC noted that if two individuals apply for the same position, both having approximately the same number of years of experience, but one applicant’s experience having been spread over a longer period of time due to her use of maternity leave, the employer cannot refuse to consider that applicant for the job based on her use of maternity leave.

C.        Terms, Conditions, and Privileges of Employment

The EEOC suggested with regard to terms, conditions, and privileges of employment, that employers:

  • Monitor compensation practices and performance appraisal systems for patterns of potential discrimination against caregivers;
  • Review workplace policies that limit employee flexibility;
  • Encourage employees to request flexible work arrangements that allow them to balance work and personal responsibilities;
  • Provide reduced-time options;
  • Make any required overtime as family-friendly as possible;
  • Reassign job duties that employees are unable to perform because of pregnancy or other caregiving responsibilities;
  • Provide reasonable personal or sick leave to allow employees to engage in caregiving;
  • Post employee schedules as early as possible for positions that have changing work schedules;
  • Promote an inclusive workplace culture;
  • Develop the potential of employees, supervisors, and executives without regard to caregiving or other personal responsibilities; and
  • Provide support, resource, and/or referral services that offer caregiver-related information to employees.

Suggested options for flexible working arrangements could, for example, include flextime programs that permit employees to vary their work day start and stop times within a certain range (such as allowing an employee to arrive at work at any time between 8:00 a.m. and 9:30 a.m. and then work for 8 hours) or flexible week opportunities, such as a workweek consisting of four ten-hour work days and enabling employees to work from home or at alternate office locations.

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