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  • About
    • Membership
    • News
    • Boards and Committees
    • Alice Dittman Trailblazer Award
    • NBA Foundation
    • Leadership Program
    • Staff Directory >
      • Contact Us
  • Workforce
    • Careers
    • Post Job Openings
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    • Legislative Update
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    • Comment Letters
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    • In-person Events/Training
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    • Sponsorships and Exhibits
    • Young Bankers (YBON)
  • Insurance
    • Agency Services >
      • Commercial Insurance
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      • Surety Bonds
    • Bank Property & Liability
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POLICY TO ENCOURAGE TRIAL DISCLOSURE PROGRAMS

I.        INTRODUCTION

The Consumer Financial Protection Bureau (CFPB) issued its Policy to Encourage Trial Disclosure Programs (Policy), which are authorized under Section 1032(e) of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (Dodd-Frank Act).  The policy is designed to encourage banks and other financial services companies to innovate by proposing and conducting trial disclosure programs, consistent with the protections for consumers that are described in the Policy.  The Policy became effective on October 29, 2013. 

II.       FINAL POLICY

Under the Dodd-Frank Act, the CFPB has authority to approve “trial disclosure programs.”  The CFPB is authorized to provide a legal “safe harbor” to companies testing revised disclosures.  For disclosure trials approved by the CFPB, a participating company, for a defined period, will be “deemed to be in compliance with,” or “exempt” from identified federal disclosure requirements.  The CFPB believes that there may be significant opportunities to enhance consumer protection by facilitating innovation and financial products and services through enabling responsible companies to research informative, cost-effective disclosures in test programs. 

The final Policy has four sections:

  • Section A describes which proposed programs will be considered eligible for a temporary waiver;
  • Section B lists factors the CFPB may consider in deciding which eligible programs to approve for such a waiver;
  • Section C describes the CFPB's procedures for issuing waivers; and
  • Section D describes how the CFPB will disclose information about these programs.

A.        Eligible Proposals

To be considered eligible for a waiver, a proposal should:

  1. Identify the testing company or companies;
  2. Describe the new disclosures or delivery methods that are to be tested;
  3. Describe how these changes are expected to improve upon existing disclosures, particularly with respect to consumer use, consumer understanding, and/or cost-effectiveness;
  4. Provide a reasonable basis for expecting these improvements, and metrics for testing whether such improvements are realized;
  5. Identify the duration of the test and the size, location, and nature of the consumer population involved in the test, and explain why that duration and scope are reasonably necessary for sound testing;
  6. Identify any risks of consumer harm that may be associated with the proposed program, describe how the program mitigates such risks, and explain the testing procedures that will be used to assess for potential consumer harm during the course of the test;
  7. Identify with particularity which provisions of current rules or enumerated consumer laws are to be temporarily waived in connection with the trial disclosure program;
  8. Identify any third-party vendors to be used in connection with the proposed program and describe their proposed role;
  9. Contain a commitment to and schedule for sharing test result data with the CFPB;
  10. Acknowledge that the CFPB may revoke any approved waiver if the program violates the terms and conditions under which the CFPB approves the program; and
  11. Explain how the testing company will address disclosure requirements for the test population at the conclusion of the test period.

All proposals should be submitted via email to ProjectCatalyst@cfpb.gov.

B.        Approval of Proposals for Waivers

To decide whether to approve a proposed program for a waiver, the CFPB will consider a variety of factors, including:

  1. The extent to which the program may help the CFPB develop disclosure rules or policies that better enable consumers to understand the costs, benefits, and risks associated with consumer financial products or services;
  2. The extent to which the program may help the CFPB develop more cost-effective disclosure rules or policies;
  3. The extent to which the program anticipates, controls for, and mitigates risks to consumers;
  4. The strength and record of the company’s compliance management system relative to the size, nature, and complexity of the company’s consumer business;
  5. How effectively and efficiently the program will test for potential improvements to consumer understanding and/or the cost-effectiveness of disclosures, and how narrowly the program is tailored to the testing objectives;
  6. The extent to which existing data or other evidence indicate that the proposed changes will realize the intended improvements; and
  7. The extent to which the company intends to permit public disclosure of test results.

In reviewing and approving applications, the CFPB will also take into consideration the scope and nature of programs currently underway as well as the CFPB’s available resources.

III.       WAIVER PROCEDURES FOR APPROVED PROGRAMS

When the CFPB approves a waiver, it will provide the company or companies that receive the waiver with the specific terms and conditions of its approval.  Waivers will require companies to certify, and document or otherwise demonstrate to the CFPB, their compliance with these approved terms and conditions.  If a company does not follow the terms and conditions of the waiver, the CFPB may revoke the waiver in whole or in part.

Waiver terms and conditions will be in writing in an integrated document entitled “1032(e) Trial Disclosure Waiver: Terms and Conditions.” This document will be signed by the Director of the CFPB or by his or her designee, and by an officer of each company approved for a waiver in connection with the program.

In addition, the document will:

  1. Identify the company or companies that are receiving a waiver;
  2. Specify the new disclosure(s) or delivery methods to be used by that company or companies under the terms of the waiver;
  3. Specify the rules and statutory provisions that the CFPB will waive during the test period for the testing company or companies;
  4. Specify the temporary duration of the waiver;
  5. Describe and delineate the test population(s); and
  6. Specify any other conditions on the effectiveness of the waiver, such as the terms of testing, data sharing, certification of compliance with the terms of the waiver, and/or public disclosure.

The CFPB has clarified that waivers shield participants from (i) private litigation by consumers and (ii) enforcement or other proceedings by other regulators.  Because such waivers deem the trial disclosure to be in compliance with or exempt it from the provisions identified by the CFPB, there is no basis under those provisions for a private suit based on the company’s use of the disclosure.  The same rationale applies to other federal and state regulators even if they have enforcement or supervisory authority as to the “enumerated consumer laws” for which the CFPB has rulemaking authority.  When a CFPB-issued waiver is in effect, there can be no predicate for an enforcement or supervisory action by such a regulator that is both based on statutory or regulatory provisions that are within the scope of the waiver and against a company with an approved program in compliance with the terms of the wavier.

IV.        CFPB DISCLOSURE OF INFORMATION REGARDING TRIAL PROGRAMS

The CFPB will publish notice on its website of any trial disclosure program that it approves for a waiver. The notice will:  (i) identify the company or companies conducting the trial disclosure program; (ii) summarize the changed disclosures to be used, their intended purpose, and the duration of their intended use; (iii) summarize the scope of the waiver and the CFPB’s reasons for granting it; and (iv) state that the waiver only applies to the testing company or companies in accordance with the approved terms of use.

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  • Volume I
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  • Volume II
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